How long lamination effect lasts?

It depends on every individual. Once your lashes/brows are lifted, laminated effect can last for up to 2 months.


Can I wear mascara on laminated eyebrows and lashes?

Yes, mascara can be worn 24 hours after your eyebrow or lash lamination.


How to maintain laminated eyebrows and lashes after the process? 

Best part about your brow and lash lamination NO MAINTENANCE! Just a bit of extra care is required during the first 24 hours. The most notable tips are: don’t get your eyebrows wet, don’t use harsh products or oil-based makeup removers, don’t take a steamy, hot shower, don’t apply eyebrow make, don’t sleep face down.


Is brow and lash lamination safe?

Our products are used worldwide by beauty professionals and it is completely safe. However if you have a sensitive skin or do not tolerate perming products, we recommend to do a patch test on your wrist or elbow 24h prior to main procedure.


How often I can perform a brow/lash lamination?

If your lamination didn't go to plan or you would like your hair to be in a slightly different position, please wait at least 6 weeks before performing the lamination process again to avoid over-processing your eyelashes/brows.


How many applications will this kit provide?

Depending on how thick/long your eyebrows/lashes are you will get approximately 6 to 8 uses.


Would you recommend tinting eyebrows before or after laminating them?

You should tint your brows after lamination process but before applying 3|Nutrition. You will find a detailed instruction for both lashes and eyebrows in the kit.


Do you accept international orders?

Currently purchases made on elevatethebeauty.com are not eligible for delivery outside of US.


What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Apple Pay), as well as PayPal.


Do you charge sales tax/duties?

We are required to charge sales tax in nexus states, the total cost of the sales tax varies according to each state. If applicable this charge will be added to your order automatically at checkout once you have entered your delivery address.


How do I track my order once it has been placed?

Once your order has been dispatched you will receive an email containing a tracking number that can be used on the courier’s website.


Can I return or exchange an item that was not purchased on elevatethebeauty.com?

We are unable to take returns on products not purchased online at elevatethebeauty.com. If you purchased a product at one of our authorized retailers, please contact them directly.


What is the status of my refund?

Returns typically take 21 business days to fully process. Once it is processed, you will receive an email to confirm. If you have any questions about your return, please contact us at support@elevatethebeauty.com so we may check the status of your return.


What happens if my shipment is undelivered or refused?

Please email us at support@elevatethebeauty.com and a member of our Customer Care team will be happy to help!


What should I do if I receive a faulty or damaged product?

If your goods arrive damaged, please contact us at support@elevatethebeauty.com within 48 hours of receiving your order. Please be sure to have your order number ready.


Who can I contact for product advice?

Please email us at support@elevatethebeauty.com or Instagram @elevatethebeauty and a member of our Customer Care Team would be happy to help!


Are your products cruelty free?

Yes, Elevate The Beauty and our suppliers do not test our products or ingredients used in our products on animals. In addition, we do not use third parties to carry out any of those tests.


How can I be informed of Elevate The Beauty news?

You can hear the latest Elevate The Beauty news by signing up to our email newsletter. You can also follow us on Instagram @elevatethebeauty and on Facebook @Elevate The Beauty